Molly Redenbaugh has over 20-years of experience developing marketing initiatives, customer behavior analysis and customer experience implementation across a wide array of organizations. She passionately believes if you design and develop your process with a customer-centric approach, any organization will meet and ultimately, exceed their goals. Every person needs to align to the organizations guiding principles, and when this beacon has been embraced, the individuals will contribute to the success of the organization. Additionally, Molly leads with passion and conviction; knowing every customer interaction can be made to better serve the customer.
Molly’s career started at Kimberly-Clark as an associate product manager, where she was trained in consumer behavior and had her first opportunities to create meaningful change for customers. She returned to her home state of Iowa, where she was immersed in the Junior Chamber International organization. In a time when people were more interested in their own pursuits rather than community development, Molly went on to drive the local and state organizations to record membership levels. As a 500+ member recruiter, she moved onto the National Level and shared her talents with State Presidents from around the nation.
Her professional career led her to Danfoss Power Solutions, where she has put her skills to to use in bringing this manufacturer to leading edge technologies as the first eBusiness Channel manager and the first Digital Customer Experience Manager, overseeing a team around the world. Molly has been a driving force in the Salesforce implementation – including Sales Cloud, Service Cloud, Community Cloud, and Einstein Analytics – as well as passionately driving the importance of customer experience throughout the organization.
Molly Redenbaugh
